Terms & conditions

Terms Of Use

By using this website, entering your name or other information on this website, by registering as a member of this website, or by using any of the services provided by Badger Festivals you accept the terms of business set out on this page. This Agreement is made between Badger Festivals ("we", "us", "our") and "you", the "user".

We shall use our reasonable endeavours to make available to you at all times the server and the services but we shall not, in any event, be liable for interruptions of service or down time of the server. We reserve the right to suspend any services as a whole at any point without prior notice to our users. Our services are provided solely for your personal and private use. Our content must not be used for any other purpose without our express written permission, this includes but is not limited to, text, logos, images and multimedia content.

Use of personal data

Personal information including but not limited to first name, surname and email addresses will be stored on our server for a reasonable duration in order to smoothly serve content. This may be in the form of cache files, database entries or other server-side storage methods. All data entered is voluntary, limited data may be published publicly or sent to a referring friend via email. Email addresses or contact information will never be shared on this website or with a third-party.

Information, content and media submitted through contact forms or sent to email addresses published on this website may be used in posts, articles, and website features. No identifying personal information, including name or email address will ever be published as part of this content without prior and explicit consent from the user.

You can find out more about our privacy and cookie policies by clicking here.

Competitions & giveaways

Any competition or giveaway run by us will be subject to the specific entry conditions stated on the entry page as well as these general competition terms of entry:

  • Eligible entrants must answer the qualifying question correctly.
  • If you are under the age of 16, permission from a parent or guardian must be provided before your prize can be shipped.
  • Limited to one entry per person.
  • Prizes cannot be exchanged for cash or other alternatives.

In the event that the winner cannot be contacted for a period of more than seven days the offer of the prize maybe retracted and another winner selected.

Conditions of entry

By attending an event, you give your express consent to your actual or simulated likeness to be included within any film, photograph, audio and/or audio-visual recording to be exploited in any and all media for any purpose at any time throughout the world.

All tickets for this event are sold through Brown Paper Tickets Limited and transactions are processed through their platform, which allows payment to be made via Visa, Mastercard, American Express, Pay by Mobile, and Maestro. These payment methods are subject to change at our discretion and the discretion of the third party payment provider.

We are not responsible for your card issuer or bank charging you as a result of the processing of your credit/debit card payment in accordance with your order. Once you have placed your order, you will receive a confirmation message on screen and via email. Please note that we cannot guarantee email delivery.

Attendees under the age of 18 years must be accompanied by an adult.

Attendees under the age of 23 years will require photographic identification to purchase alcohol.

BROWN PAPER TICKETS PURCHASE TERMS, CONDITIONS, AND POLICIES

BROWN PAPER TICKETS PURCHASE TERMS, CONDITIONS, AND POLICIES

Ticket purchaser agrees to all of the following terms and policies:

1. Brown Paper Tickets, LLC and/or Brown Paper Tickets Limited credit card processing - The payment processing services for services and/or goods purchased on this website are provided by Brown Paper Tickets Limited on behalf of Brown Paper Tickets, LLC, or by Brown Paper Tickets, LLC, depending on your location and/or the type of payment method used for the purchase of the services and/or goods. If you are using your credit card to purchase tickets in the United States, your payment will be processed through an acquirer based in the United States, and you are agreeing to the following terms and conditions set for by Brown Paper Tickets, LLC, below. If you choose to pay with a credit card in the European Union or Canada, your payment will be processed with a European acquirer, and the terms and conditions set forth below are between you and Brown Paper Tickets Limited, based in the UK.

Brown Paper Tickets, LLC
220 Nickerson St
Seattle, WA 98109
United States
Phone: 800-838-3006

Brown Paper Tickets Limited
4 Miller Row
Edinburgh EH4 3BQ
United Kingdom
Phone: 0800 411 8881


2. Brown Paper Tickets - For purposes of these terms, conditions, and policies, Brown Paper Tickets, LLC and Brown Paper Tickets Limited are subsequently referred to together as Brown Paper Tickets. Brown Paper Tickets is not affiliated with any event producers or others providing services or events ("producer") for which tickets are purchased. Brown Paper Tickets is solely acting as a ticketing service provider between producer and ticket purchaser for specific events. Brown Paper Tickets assumes no liability incidental to the event for which tickets are sold or purchased. Ticket purchaser assumes all risks associated with attendance of events.

3. Ticket Delivery - Ticket delivery options are event specific and are determined by producer. Event specific delivery options are listed on the Brown Paper Tickets website. Ticket purchaser assumes all risk of ticket loss, theft, delay, damage, or destruction during delivery of tickets. Tickets lost, stolen, delayed, damaged, or destroyed during delivery will not be replaced.

4. Will Call List - Ticket purchasers choosing to redeem ticket orders via the event Will Call List will not receive paper tickets in advance. Tickets or event entry can be redeemed at event venue box office or point of entry unless otherwise instructed. PHOTO IDENTIFICATION and the ORIGINAL CREDIT CARD used to make the purchase must be presented in order to redeem tickets and/or entry into event. Refunds will not be granted if ticket purchaser fails to appear for Will Call List entry, or fails to provide photo identification and/or the original credit card used to make the ticket purchase. Ticket purchaser understands and agrees that ticket purchaser's name, city and state of residence, and a portion of ticket purchaser's credit card number will be released to producer and venue in order to ensure ticket purchaser identity.

5. Canceled/Rescheduled Events - Producers or others outside the control of Brown Paper Tickets may cancel or reschedule events. It is at the producer's discretion whether to refund the ticket price or exchange the tickets for a similarly equivalent event should a cancellation or rescheduling occur. Brown Paper Tickets will provide instructions on its website on how to exchange event specific tickets, or obtain ticket price refunds, should an event be cancelled or rescheduled. Service charges and mailing costs will not be refunded in the event of a canceled or rescheduled event. 

6. Pricing, Availability and Seating

a. Event ticket prices are set by the event producer, not Brown Paper Tickets. For most ticket sales in the United States and for events with ticket sales in U.S. Dollars, the Brown Paper Tickets service fee is US$0.99/ticket, plus up to 3.5% of the face value of each event ticket. There may be certain events for which Brown Paper Tickets service fees will be higher, and/or times when a separate venue fee may be added by the event organizer or the venue.

Service fees for ticket sales set in Pounds Sterling are £0.79/ticket plus 3.5% of the face value of each ticket sold. Service fees for ticket sales set in Canadian Dollars are CAD$0.99 plus 3.5% of the face value of each ticket sold. Service fees for ticket sales set in Euro are €0.89 (Euro) plus 3.5% of the face value of each ticket sold. Producer can accept several other currencies to sell tickets in. Depending on what currency tickets sales are set for service fees will apply. 

b. For some events, a Brown Paper Tickets affiliate may provide event ticket sales through Brown Paper Tickets' processing system. In such an instance, a Brown Paper Tickets affiliate will offer ticket sales through the affiliate's website, by agreement between Brown Paper Tickets, the affiliate, and the event producer. There may be an additional service fee for event tickets purchased through any Brown Paper Tickets affiliate website.

c. The number of tickets sold for an event is set by the event producer, not Brown Paper Tickets. Brown Paper Tickets will not be held liable for ticket over sales. Should tickets be oversold by the producer, the producer has discretion as to the method of refund, including but not limited to event price refund, or ticket exchange for a similarly equivalent event. Should over sale occur, only whole, non-perforated tickets will be refunded or exchanged.

d. Venue seating charts are provided by producer, and/or the venue, not Brown Paper Tickets. Brown Paper Tickets is not responsible for incorrect seating information, or ticket holder dissatisfaction with selected seating. Any seating dispute is between ticket purchaser and producer and/or venue. Service charges and mailing costs will not be refunded if event tickets are oversold, or if a ticket purchaser is dissatisfied with selected seating.

7. Lost, Stolen, Destroyed Tickets - Lost, stolen, delayed, damaged, or destroyed tickets will not be replaced or refunded, including tickets lost, stolen, delayed, damaged, or destroyed during delivery to ticket purchaser.

8. Refunds and Exchanges - All sales are final. Please review ticket ordering information carefully prior to ticket purchase. Brown Paper Tickets will not refund or exchange tickets, unless event is canceled or rescheduled (see Canceled/Rescheduled Events above).

9. Privacy Policy - There may be events for which the event producer requires the personal information of the ticket purchaser. For other events, the producer will give the option to ticket purchaser at the time of ticket purchase to provide the ticket purchaser name and contact information, including mailing address, email address, and telephone number, to event producer. Once ticket purchaser opts to provide name and contact information to producer, or purchases tickets to which an event producer requires the personal information of the ticket purchaser, Brown Paper Tickets is not responsible for producer's use of such information. Should ticket purchaser opt NOT to provide contact information, ticket purchaser understands and agrees that only ticket purchaser's name and city and state of residence will be passed to producer.

10. Order Cancellation - Brown Paper Tickets reserves the right to cancel ticket orders for any reason, not limited to incorrect billing information and/or fraudulent ticket purchasing.

11. Resale of Tickets - Tickets purchased through Brown Paper Tickets are for individual use only and not for resale. Resale will automatically void tickets, barring refunds, exchanges, and entry into event.

12. Disputes – If any dispute arises, including regarding a transaction paid with a credit card in the United States, the dispute will be governed by the State of Washington. It is agreed that in the event any legal action is instituted against Brown Paper Tickets, ticket purchaser agrees that jurisdiction and venue will be in the Western District of Washington at Seattle and/or King County, Washington, United States. If the dispute arises regarding a transaction paid with a credit card in the European Union or Canada, the laws of England and Wales will apply.

13. Effective Date - These terms, conditions and policies are effective as of February 22, 2017.

Additional terms

Limitation of liability

In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever. We are not responsible for any offensive, inappropriate, obscene or unlawful content or information you may encounter on any service offered by us. We are not responsible for the content of external websites.

Mobile service & usage

There is no cost involved for using any of our mobile services or from viewing our web pages on a mobile device, but you should be aware of mobile data costs imposed by your mobile service provider. We are in no way liable for any data costs incurred for using our Service on a mobile device.

Changes to these terms

To allow us to improve our services and to comply with changes to the law, we may occasionally need to make changes to these terms. It is recommend that you check these terms occasionally so that you are aware of changes. The date of the last revision is visible at the top of this page.

Law

This agreement shall be governed by and construed in accordance with English law and you hereby submit to the non-exclusive jurisdiction of the English courts.

Definitions

"Services" means using our web pages or mobile web pages on our server (or a server operated by a third-part on our behalf), mobile applications or web applications and any other service or facility provided by us to you. "Server" means the computer server equipment operated by us in connection with the provision of any service. "Website" means the area on the server or any sever maintained for us allocated by us to you for use by you as a site on the Internet.

"Event" means the event to be held at the venue in respect of which you have bought a ticket for or been invited to as a guest, helper or performer.

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